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Reports

Research reports

Long-form reports on capturing and transferring skilled know-how, each ending with what a plant team can try next.

Rolled engineering drawings on a plan chest in a plant office.

All reports

  • The Craft Gap
    A torch beam picks out the packing gland of a pump at night while a gloveless hand reaches in with a wrench.

    Flagship report / Troubleshooting

    The fix only one person knows

    How plants capture troubleshooting expertise before it retires.

    Report 01 / PDF / Placeholder

  • The Craft Gap
    A tool shadow board on a workshop wall with one outline left empty.

    Research report / Skills coverage

    Who else knows it

    A working method for finding the critical tasks that depend on one person per shift, and closing the gap.

    Report 02 / In preparation

  • The Craft Gap
    Two workers at a lathe: one turns the brass handwheel while the other watches.

    Research report / Time to competence

    The longest learning curves

    Time to competence by role, and why it matters most in the roles that are retiring first.

    Report 03 / In preparation

How we work: the method behind every report

All reports listed here are placeholders pending editorial review.